AI automation
Most teams lose hours every week copying data between tools, chasing follow-ups and answering the same questions. We map where that time goes, then build automations and AI assistants that handle it reliably, with a person still in control of the decisions that matter.
The tool is chosen by the job. Some flows belong in a no-code builder your team can read, some need code, and the parts that involve reading and judgement use language models with rules and a person around them.
An open-source workflow engine we host for you or run in the cloud. Our first choice when you want full control, complex branching and no per-task pricing.
Right whenThe workflow is business-critical, or volumes are high enough that per-task pricing starts to hurt.
Quick to build and easy for your own team to read, with thousands of ready-made connectors to popular apps.
Right whenThe flow is straightforward, or you want your team to see and adjust it themselves.
The official WhatsApp Business API through WATI, Twilio, Gupshup or Interakt: approved templates, replies, broadcasts and a clean handover to a person, on a verified number.
Right whenYour customers already live on WhatsApp and expect an answer within minutes.
Twilio, Exotel and MSG91 for call routing, missed-call capture, SMS and OTP, and call transcription that feeds your CRM.
Right whenEnquiries arrive by phone and too many of them are lost when nobody picks up.
Claude and OpenAI for the parts that need reading and judgement: understanding a message, pulling fields from an invoice, drafting a reply. Always inside rules, with a person approving anything costly to undo.
Right whenThe work involves free-form messages, scanned documents or voice notes.
Python and Node.js services when a tool has no connector, the logic is heavy, or data has to stay on your own servers.
Right whenYou have an unusual system, strict data rules, or logic that no-code tools cannot express cleanly.
A good place to start
For clinics, home-service teams, salons, consultants and coaches, booking is the busiest and most repetitive job in the week. We connect it end to end, so a customer can book at midnight and everything on both sides is already done by the morning.
Customers choose a time on your website, WhatsApp or Instagram, and only see slots that are really free.
The slot is held on Google Calendar, and video consultations get a Google Meet link created automatically.
A confirmation goes out on WhatsApp and email with the details and a reschedule link.
A reminder a day before and another a few hours before, with one tap to confirm or move.
Every booking lands in your sheet or CRM, and an advance payment can be collected before the slot is confirmed.
A thank-you, a review request and a nudge to rebook, sent at the right time and stopped if the customer replies.
Named tools we connect every week, and anything else with an API, a webhook or an export.
Capture enquiries from your website, ads and WhatsApp, qualify them, and route them to the right person with context.
AI assistants trained on your own documents that answer common questions and hand complex ones to your team.
Invoices, order updates, document extraction and scheduled reports connected across your apps.
WhenA customer picks a time on your website, WhatsApp or Instagram
Bookings arrive at any hour and are fully handled before your team is awake.
WhenA call is missed, or a message or form arrives
Nobody waits until tomorrow for an answer, and your team only sees the enquiries that need a person.
WhenAn appointment is a day away, or has just been missed
Fewer empty slots, without a receptionist making calls.
WhenA quote has been sent and three days pass with no reply
Follow-ups keep happening in your busiest weeks, which is exactly when they normally stop.
WhenAn invoice, purchase order or delivery note arrives
Data entry stops being a person’s evening job, and mismatches surface the same day.
WhenEvery working day at 8am
One message replaces opening five dashboards, and unusual numbers get noticed early.
We sit with the people doing the work and follow a single process end to end: every tool it touches, every handover, every hour it costs in a normal week.
You get the workflow written down as it runs today, marked with what can be automated safely, what should stay with a person, and what the change is worth.
The automation is built on your own accounts and tested against real cases from last month, so you can see how it would have handled work you already know the answer to.
Every run is logged in plain language: what fired, what it decided and why. We monitor failures and adjust as your process changes.
Anything with an API or a structured export: CRMs, Google Sheets, accounting tools, WhatsApp, email, payment gateways and custom databases. When a tool has no API, we can often work from the files or emails it already produces.
We assume it will. Anything expensive to undo waits for a person to approve it, steps that are unsure escalate instead of guessing, and every run is logged so you can see the reasoning and correct it. Automations start narrow and widen once you trust them.
We design each workflow to send only the data a step needs, use providers with business data terms that exclude training on your content, and can run parts of the system on your own infrastructure where the data should not leave.
No. The point is to connect what your team already knows. We only suggest replacing a tool when it is the thing blocking the automation, and we say so plainly.
You do. Everything runs on your own accounts and keys, and you keep the workflows and documentation. Monthly care is available for monitoring and changes, but you are not locked into it.
With a short audit of one process. You get a written map of the workflow, the time it costs today and a fixed-scope plan to automate it. Most first automations are live within a few weeks.